Past LOG part 3
September 8, 2004
FIRST ENTRY:
8:20am Traffic Unit
Called and spoke to Heather. I explained the problem to Heather about our neighborhood. I also explained that I have already filed formal complaints, well over two weeks ago, about the traffic problems (speeding) on our streets. Heather said “we get over 200 calls per day on traffic related problems so to be quite honest if you have already filed a complaint, the only thing they are going to do is mark it again and it will be ignored because an original complaint was already made about your concern”. “The complaints are automatically logged into the computer so they are handled in the order they are received”. I then explained that I purchased my home in January of this year and that I work from home, but I have yet to see any traffic enforcement. Heather then said, “to be quite honest there are only six traffic enforcement officers on duty at any given time enforcing seatbelt laws and various traffic laws like school zones etc.” “Only six enforcement officers serving the entire city of Modesto, so quite honestly it is probably going to be a while.” To which I kindly asked to whom would I speak to regarding this issue since nothing seems to be getting done. Heather then kindly said, “you would speak to officer Sprueill, he is the one who handles the complaints for traffic and enters them into the system”. I was then transferred to what was presumably officer Sprueill’s extension. It rang and rang with no voice mail. I let the phone ring 20 times before hanging up.
FIRST ENTRY:
8:20am Traffic Unit
Called and spoke to Heather. I explained the problem to Heather about our neighborhood. I also explained that I have already filed formal complaints, well over two weeks ago, about the traffic problems (speeding) on our streets. Heather said “we get over 200 calls per day on traffic related problems so to be quite honest if you have already filed a complaint, the only thing they are going to do is mark it again and it will be ignored because an original complaint was already made about your concern”. “The complaints are automatically logged into the computer so they are handled in the order they are received”. I then explained that I purchased my home in January of this year and that I work from home, but I have yet to see any traffic enforcement. Heather then said, “to be quite honest there are only six traffic enforcement officers on duty at any given time enforcing seatbelt laws and various traffic laws like school zones etc.” “Only six enforcement officers serving the entire city of Modesto, so quite honestly it is probably going to be a while.” To which I kindly asked to whom would I speak to regarding this issue since nothing seems to be getting done. Heather then kindly said, “you would speak to officer Sprueill, he is the one who handles the complaints for traffic and enters them into the system”. I was then transferred to what was presumably officer Sprueill’s extension. It rang and rang with no voice mail. I let the phone ring 20 times before hanging up.
posted by Blast at 3:36 PM
0 Comments:
Post a Comment
<< Home